customer care number

Looking for the JCPenney Customer Service?

JCPenney was founded by James Cash Penney in the year 1902. Today, JCPenney is one of America’s leading retailers, with more than 1,100 department stores. The department store chain serves more than half of America’s families every year. On the JCPenney website, customers can shop online with Discover, Visa, MasterCard, and American Express debit/credit cards. They can also make payment by JCPenney gift card or JCP credit card.  Apart from that, JCPenney also provides excellent customer service. In case, if you have any query or issue related to returning of order, refunding, etc., then you can contact JCPenney Customer Service.

How to Contact JCPenney Customer Service phone number?

It is the simplest way to contact JCPenney Customer Support. Their JCPenney service is available 24*7, You can call customer service regarding returns, website issues and customer service issues even if you were shopping in a physical store. Their numbers are listed below at Mycustomerservice.

  • Customer Service: 1-800-322-1189
  • TDD: 1-800-527-7889
  • Spanish Customer Service: 1-800-336-7337
  • Credit Card Services: 1-800-542-0800
  • Gift Registry: 1-800-527-4438
  • Warranty: 1-800-933-7115
  • Dinnerware: 1-800-322-1189
  • Furniture: 1-800-442-7902

Customer Service Email

In order to contact JCPenney Customer Service via email, you need to fill the contact form given on the link The contact form requires a bit of information before the message is sent.

Mailing Address

If you want to write to the customer service, then you can use the following mailing address

J.C. Penney Corporation, Inc.

Attn: Corporate Customer Relations

P.O. Box 10001

Dallas, TX 75301-7311

Official Website

The link for JCPenney official website is You can use this website for tracking order, checking status and for many more things.

Rate this post