customer care number

KCPL Customer Service Number

Looking for a KCPL Customer Service Phone Number?

KCPL is an abbreviated form of Kansas City Power & Light which is owned by the Great Plains Energy Incorporated. It is an electric utility company that provides services to the metropolitan area of Kansas City. Now, the company is currently serving over one million customers in more than 45 northwest Missouri and eastern Kansas counties. In order to cater the customers with the best possible services, the company provides its assistance via KCPL Customer Service. It is always available to provide solutions for any sort of problem.

How to Connect with KCPL Customer Support?

There are several ways to connect with KCPL Customer Service. You can choose any one from the following support options and get your queries answered promptly and precisely.

KCPL Support Phone Number

It is the simplest and easiest method to connect with customer service. You can dial the numbers listed below.

  • 816-471-5275
  • 1-888-471-5275

For reporting the power outage or downed power line

  • 1-888-LIGHT-KC(1-888-544-4852)

Payment and Billing Issues

  • 816-471-5275
  • 1-888-471-5275

Line Location Services (Before Digging)

  • For anywhere: 811
  • For Kansas: 1-800-DIG-SAFE (1-800-344-7233)
  • For Missouri: 1-800-DIG-RITE (1-800-344-7483)

Builder and Electrician Inquiries

  • Call 816-701-0363
Other KCPL Customer Support Options

In case, if you are facing any of the following issues, it is suggested to fill out the online form available at the link mentioned below.

  • Want to start/stop/transfer service
  • Wants to request tree trimming
  • Need to report energy theft
  • Look for order/upgrade service
  • Want to remove a meter
  • Request a children’s safety speaker


Simply just fill up the form with required information and submit it. You will get a response to your problem in the quickest possible time by Mycustomerservice.

You can seek the KCPL Customer Support assistance using any of the above mentioned steps. You can visit the official website of the company via link

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