Adobe Systems is well-renowned for number of the leading software, such as Photoshop, Reader, Acrobat and many more. These products have evolved as a benchmark in respective fields and have users all across the world. However, you need to create Adobe ID to purchase any of the Adobe products or software online. After creating the ID on the Adobe website, it becomes easier for the users to buy any of the Adobe product or plan. Moreover, the same ID can also be utilized to store all the previous or existing product plans under one umbrella. In case, if you lost Adobe credentials and can’t sign in, then this blog is for you. Here, we will discuss what to do if you are unable to sign into Adobe account.
Steps you need to follow to resolve can’t Sign into Adobe Account issue
- First of all, you need to ensure that you are using the correct way to enter the password and make sure that Caps Lock and Num Lock keys are disabled at the time of signing in. This is the very minute mistake that can be made by anyone but can cause blunder.
- If you get the access, then you are lucky because now you don’t need to confront a tedious verification process for account recovery.
- If have not got the access, then ensure that you are using the correct username. Keep in mind that too many failed attempts could block your account permanently.
- However, if you think that your account details are absolutely correct, then try to access your Adobe account on other browsers. It can work for you.
- In case, if you don’t want to change your current browser, then clear the junk file like cache and cookies from it. This might resolve your issue.
- Now, comes the most important thing and that is if you think that it is a password-related issue, then you need to reset the Adobe account password in the following way.
- First, go to the Adobe account page.
- Then, click Forgot Password? link in the sign-in window.
- After that, enter the email address linked with your Adobe account and then tap Next button.
- Now, in the reset password window, you need to choose how you want to reset your password:
- Recovery email: – If you choose this option, Adobe sends an email with a link to reset your password to your Adobe ID email address. Remember that the password reset link expires 72 hours from the time it was sent. If you have chosen this option, the follow the open your mail and locate the “Reset your Adobe ID password” email and click the link provided. After that, Reset your password window opens in your web browser and you need to enter your new password twice, then click Reset my password.
- Recovery text: – If you choose this option, Adobe sends a text message with a verification code to your registered phone number. You need to enter the six-digit verification code from the text message in the Check your phone window, and then click on Verify. After that, enter your new password.
- Now, your Adobe account password will reset and you can sign in with your new password.
These are the simple steps to resolve sign in issues with your Adobe account. Try out these steps and get Adobe help all the issues.