Snapchat is the funniest way to be in touch with friends and family. In case, if it is not working, then you could be left out of the loop. In this article, we will discuss what to do if Snapchat is not working. Follow the troubleshooting steps given below and you will be able to fix any Snapchat problems you might be having.
Steps to fix Snapchat is not working issue
- Check if Snapchat is down: – First of all. Check if the Snapchat is down or not. You need to check that whether only you are facing this problem or every user has the same problem.
- Restart and update Snapchat: – Now, if Snapchat is up and still it is not working for you, then close the app and reopen it. If the issue persists, try logging out of the account and logging in again. This process will resync your local snaps with the server and may fix your problem. Along with that, don’t forget to check for the app updates. To check the app update, open up the Google Play Store or App Store and check for updates. Update your Snapchat app if it is not updated. When you again log into the Snapchat account, any snaps you missed will be waiting for you.
- Restart your phone: – Like many tech problems, restarting the device is the simplest solution. When Snapchat is not working you can try to resolve this problem by restarting your device and it may instantly solve your Snapchat woes. If that doesn’t work, move on to the next fix.
- Check your connection: – The problem might be due to the poor internet connection. If the snaps are not loading, it may have to do with your internet connection. So, try turning off data and switching to Wifi. If the signal is weak, you can move closer to your router. Try to reset the router, it may also solve the issue. If you are using a VPN, you may need to disable it while you use Snapchat. If Snapchat detects any third-party apps, it might stop working.
- Check app network permissions: – If you have a strong internet connection and works in other apps, Snapchat may not have the correct permissions to function. Required permissions can include Phone, Location, Storage, and others. There is an easy way to check Snapchat’s permissions from inside the app. Editing permissions in Snapchat:
- Open Snapchat
- Open your profile
- Tap Settings
- Tap Permissions
- Now, missing permissions will be displayed. Tap them to enable. This will open the system settings to adjust all permissions for the app.
- Clear Snapchat app cache: – Most apps download the media and other types of data into your phone, and if the files are corrupted, then it can cause Snapchat to stop working. You will not lose any data or snaps by clearing out these files or cache, so there’s nothing to worry about.
- Open Snapchat
- Open your profile
- Tap Settings
- Scroll to the bottom and tap Clear Cache
Hopefully, these steps will help you to solve your Snapchat not working problem. for more get Snapchat helpline.