While using Spectrum Internet Many times users want to replace their old modem with new or activate a new one. In such a situation, you want to know the procedure to do so; if you are also one of them then you are in the right place. In this article, you will guide to know “How to activate or Replace a Spectrum Modem”
You have to use an authorized modem from the Spectrum if you are Spectrum Business Internet Customer. Following are the required equipment:
- Power cord
- Coaxial cable
- Ethernet or USB cord
Steps to install a new Modem:-
- Select the option install new Service.
- Now enter your account number, zip code, and telephone number.
- Choose the option Next as well as keep on following the Internet Self-Installation steps.
- Test your connection
Steps to replace an existing modem:-
Step1: First of all, access your activation tool.
Step2: Select the ‘Replace my Equipment’ option.
Step3: Now, provide your Account Number.
Step4: Now, enter CMAC Address or serial number as well as Cable RF MAC address. On your old modem, you will see it.
Step5: Keep on following the Internet Self-Installation steps and select the Next option
Step6: Test your connection
Your receipt will offer your both old and new MAC address, in case you have substituted your old Spectrum modem with a new one. If you come across any technical issue then dial Spectrum customer support number and let experts handle your issue.