TurboTax is a prominent, well-organized, and tax preparation software that is meant to solve the issue of tax planning and preparation of small as well as medium sized companies and it is offering users with a greater facility of tax record and management. Furthermore, it has proved to be a very popular tool among its users due to its user-friendly interface and it also takes all the worries and concerns of the users in a possibly easy manner. Along with that, it also makes the tax preparation easy and free in the tax preparation and filing process. It is quite secure and free from any major errors and technical glitches that may bother you.
Here, in this article, we will be discussing one common TurboTax issue that the users may face frequently. TurboTax Error 5639 is the common issue that users may encounter in this accounting software. We have mentioned the step by step by step guide below on How to Resolve TurboTax Error 5639.
What are the Reason Behind TurboTax Error 5639?
Some factors are mentioned below that may cause TurboTax Error Code 5639:
- When TurboTax software downloaded from a corrupt site or its installation was incomplete, then error 5639 may occur.
- If another program accidentally or purposefully deletes your TurboTax-related files, then it may give rise to this error.
- The error can also occur if the Windows registry is experiencing issues because of a recent modification in the TurboTax-related software.
- The corruption of Windows system files or TurboTax-related program files due to virus or malware infection is also the reason behind this issue.
Easy Steps to Fix TurboTax Error 5639:-
You need to follow the steps given below to resolve Error 5639 in TurboTax:
Method 1: Close all the Conflicting Programs
Runtime error occurs due to programs that are conflicting with each other. So, the first thing that you need to do to resolve the problem is to stop these conflicting programs.
- First of all, open Task Manager by clicking Ctrl-Alt-Del at the same time. Now, you will see the list of programs currently running.
- When you see the running programs go to the ‘Processes tab’ and stop the programs one by one by highlighting each program and clicking the ‘End Process’ button.
- Now, observe if the error message will re occur each time you stop a process.
- Once you have identified which program is causing the error, you can proceed ahead with the next troubleshooting step i.e. reinstalling the application.
Method 2: Update the Antivirus Protection Program or Install the Latest Windows Update
- Many times virus and malware infection may cause a runtime error. So, it is important to eradicate runtime error on your computer. Make sure you update your virus program and run a full scan of the computer or, run Windows update so you can get the latest virus definition and fix.
Method 3: Reinstall the Runtime Libraries
Sometimes, you may get the error because of an update, like the MS Visual C++ package which might not be installed properly or completely. What you need to do is to uninstall the current package and install again.
- First, uninstall the package by going to ‘Programs and Features’ find and highlight the Microsoft Visual C++ Redistributable Package.
- Next, click ‘Uninstall’ on top of the list, and when it is done, reboot your computer.
- Now, download the latest redistributable package from Microsoft then install it.
Method 4: Run Disk Cleanup
You may also experience runtime error due to low free space on your computer.
- First, backup your files before freeing up space on your hard drive.
- Clear your cache and cookies then reboot your computer.
- Next, run Disk Cleanup. You need to open your explorer window and right click your main directory (this is usually C: )
- Then, click ‘Properties’ and click ‘Disk Cleanup’.
Method 5: Reinstall Your Graphics Driver
If the error is due to or related to a bad graphics driver, then you may do the following:
- First, open your Device Manager, locate the graphics driver.
- Then, right click the video card driver and click uninstall. After that, restart your computer
Method 6: Resolve IE related Runtime Error
In case, if your getting the error related to the Internet Explorer, you may do the following:
- First, reset your browser. To do so, follow the below steps:
- In Windows 7, click the ‘Start’ and go to ‘Control Panel’. Then, click Internet Options on the left side. After that, click on ‘Advanced’ tab, then click the ‘Reset’ button.
- In Windows 8 and 10, click the ‘Search’ and type ‘Internet Options’, then go to ‘Advanced’ tab and click ‘Reset’ button.
- Disable the script debugging and error notifications. To do so, follow the steps given below:
- On the same Internet Options window, go to ‘Advanced’ tab and look for ‘Disable script debugging’ option.
- Then, put a check mark on the radio button.
- At the same time, also uncheck the ‘Display a Notification about every Script Error’ item, and then click ‘Apply’ and ‘OK’. At last, reboot your computer.
If these quick fixes do not work for you, then you backup files and follow the below method.
Method 8: Uninstall and Reinstall TurboTax
- For Windows 7, 8 and Vista:
- First of all, uninstall the TurboTax software. To uninstall Turbo Tax, you need to be logged in the system as an administrator.
- Before proceeding close the TurboTax software.
- Next, click ‘Start’ – > select ‘Control Panel’.
- For Windows 8, go to ‘Control Panel’ – > ‘Power User’ menu – > and simultaneously press ‘window key + X’.
- Then, click ‘Uninstall a Program’ (In Windows 8/7) go to ’Programs and Features’ (In Vista) go to ‘Add or Remove Programs’.
- Now, remove these folders: –
- 32-bit system
- C:Program FilesCommon FilesIntuitDatabase Providers
- C:Program FilesCommon FilesIntuitUpdate Service v4
- 64-bit system
- C:Program Files (x86)Common FilesIntuitDatabase Providers
- C:Program Files (x86)Common FilesIntuitUpdate Service v4
- Then, disable your anti-virus protection and automatic backup software.
- After disabling, reinstall the TurboTax software.
- Now, re enable the antivirus or backup software.
- For Windows XP:
- If you are using Windows XP, then first of all, download XP Service Pack 3.
- Then, go to the ‘Control Panel’ – > Select ‘Add / Remove Programs’ option.
- After that, reinstall XP service pack 3 and before that uninstall the older one.
- After reinstalling, run the TurboTax software.
- Finally, reinstall your antivirus/ backup software.
So, these are some troubleshooting methods to be followed in order to resolve TurboTax Error 5639. Hopefully, this article is helpful for you in resolving your issue. for more detail you can contact Turbotax phone number.