In the past few years, Netflix has created a tremendous impact as a digital streaming service. Apart from offering movies and its original TV series, it also allows you to watch your favorite shows. However, there are certain error codes that may cause trouble for users. One such error is Netflix Error U7353.
Here, in this article, we will discuss how to troubleshoot Netflix Error Code 7353.
Table of Contents
Steps to fix Netflix Error Code U7353
Follow the steps mentioned below to remove the error: –
Look For Windows Update
First of all, check whether Windows is updated or not. Updates for the Windows are released and with every release, ways to fix issues and vulnerabilities of the OS is implemented. So, updating Windows can resolve issues instantly. To check whether there is an update available or not, go to the settings option and open the Update and security option. If there are any updates available, then you will see the Windows Update option. Download the update and restart the device.
Change DNS Settings Of Windows
The error can also be caused because of having a conflict with the DNS settings. So, when you face such type of issue the first step is to either flush DNS or change DNS settings and this can resolve the issue of Netflix error code U7353.
- First of all, open the PC and start the Run dialog box by pressing the Windows + R key together.
- Then, in the run box, type in “ncpa.cpl” and press Enter.
- Next, right-click the network adapter from the Network Connection and select Properties.
- Now, double click the Internet Protocol Version 4 (TCP/IPv4) and open it.
- Then, select the DNS server addresses by opening the properties option of the Internet Protocol Version 4 (TCP/IPv4). The DNS server addresses are like this:
- Preferred DNS server: 8.8.8.8
- Alternate DNS server: 8.8.4.4
- You need to save all the changes and click on the OK button to apply the changes.
- After you have changed the settings of the DNS server in Windows 10, you can easily check the Netflix app again and find whether the problem of Windows 10 Netflix app error code U7353 is resolved.
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Reset Netflix App
If your error U7353 is still not resolved, you can fix it by resetting your application. This error typically points to information stored on the device that needs to be refreshed. You can follow the troubleshooting steps below to resolve the issue.
- Select the Windows menu icon from the lower left corner and type apps & features.
- Then, select Apps & features from the search results.
- Next, select Netflix and go to Advanced Options.
- Then, select Reset.
- After that, select Reset again to confirm.
Now, try Netflix again and check whether your issue is fixed. If not, then proceed to the next step.
Clear Netflix Cookies From Browser
You can try to fix this issue by clearing Netflix cookies from the browser. You can do this in two ways.
First, you can go to netflix.com/clearcookies site. This will help in clearing the cookies but to do so it will sign out from Netflix. Sometimes this site doesn’t work correctly, in that case, you can follow the ahead steps.
- In the web browser, open Netflix, then click on View site information from the address bar and select the link just below Cookies.
- Next, you will get Cookies set by this page pop up. Here, select all the cookies and click the Remove option.
- After removing, sign in back to Netflix and try operating Netflix again.
Delete “mspr.hds” File
- At first, open the File Explorer with the shortcut key combination Windows + E.
- Next, in the folder, search mspr.hds.
- Then, wait till it shows all the files load. When the results appear, select all the items, right-click, and select Delete.
- Now, open the Netflix app again and find whether the problem exists.
Hopefully, this article is helpful enough to get rid of the issue of Error Code U7353 in Netflix Application. Any of the ways mentioned above may resolve Error Code 7353. You can follow each of them precisely as either of the methods might solve the error.